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Employee Morale During the Holiday Season

12/13/2016

 
Merchant Method Employee Morale During the Holiday Season | Small Business | Retail | Management Strategies | Visit merchantmethod.com/retailtrends
We know all too well that employee morale directly impacts customer satisfaction. Since customers vote with their wallets, more morale means more profit!

During this video I bring attention to a topic of critical importance for retailers of all sizes and revenue: Employee Morale. Specifically I share training to elevate employee morale during the remaining days of holiday shopping that lead up to Christmas Day.

Topics Discussed in this Trend Report:

  • A story of my own that highlights the importance of employee morale to your customer’s shopping experience
  • What we mean when we say “employee morale” and the potential sources of that morale
  • Understanding your role in contributing to and alleviating stress in the workplace
  • Thinking through how you react to circumstances in your business
  • Understanding the unique training needs of each individual on your team
  • How to assess the training and resource needs of your business to boost employee confidence
  • Different ways to respect employee time within the increased demands of holiday hours

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