Trust, Selling, and Presence: Simplifying Customer Service

Do you formulate a hypothesis and test it, especially before making large investments of your time and money? I'm the first to admit that I make choices based on gut feelings. I've been know to say "Yes!" to...

• Vacation time without my family
• Investments in my professional development
• Handmade goods I've found on Instagram
• Clever marketing for items I've found through Facebook ads
• That very compelling infomercial

I'm a risk-taker, like you. But I never ONLY leap.

As the stakes get higher and higher, which is common for growing businesses, and as small brands try to regain purchase in a COVID-19 world, it's 1000% necessary to formulate a hypothesis and test it.

In this epsiode of Retail Charm School, I share what I've been doing for the past 18 weeks and the conclusions of my assessment.

IN THIS EPSIODE

• The hypothesis I tested and how I set about testing it
• What worked and what didn't
• What you need to do now for success during the Holidays

View this post on Instagram

A post shared by Chris Guillot | Retail Coach (@merchantmethod) on Jul 14, 2020 at 10:37am PDT

YOU  MIGHT ALSO LIKE

Whether you're growing, pivoting, or rebranding your inventory-based business, Your Strengths + New Skills = Merchant Success.

Curious? Take the 60-second quiz.