Store theft and inventory shrink are business bummers that, left unattended, will harm the health of your business. Yet, despite this impact on both employee morale and bottom line profit, many independent retailers never take comprehensive action to minimize these problems and preserve their hard earned profit.
​This week’s trend report, Retail Loss Prevention Essentials, highlights the important elements of a comprehensive profit preservation program. We will also discuss how loss prevention that isn’t well thought out actually deters sales, not just theft.
​This week’s trend report, Retail Loss Prevention Essentials, highlights the important elements of a comprehensive profit preservation program. We will also discuss how loss prevention that isn’t well thought out actually deters sales, not just theft.
Topics Discussed in this Trend Report:
- Loss prevention and its importance for businesses of any size
- Inventory shrink as it relates to your overall business operations
- The three components of a comprehensive loss prevention program
- Body language and customer interactions that turn customer service into customer following
- The danger of inconsistent behavior when helping someone who is perceived as a customer versus someone who is perceived as a potential shoplifter
Resourced Mentioned:
