Customer reviews play a huge part in helping to promote your favorite businesses. So how can you take advantage of Small Business Saturday®, and make an impact buying small and supporting local?
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Did you know that 97% of people read reviews of local businesses? And that 90% of buyers read reviews online to help them make a decision about a purchase?
Customer reviews play a huge part in helping to promote your favorite businesses. So how can you take advantage of Small Business Saturday®, and make an impact buying small and supporting local?
During How To Leave A Customer Review, you will:
About your event host:
Chris Guillot is a retail expert, teaching independent retailers and makers how to improve profit in simple, achievable steps. With over 23 years of experience, Chris has taught thousands of retail merchants how to combine industry strategies with emotional intelligence in order to remain compelling in an ever-changing market. She’s the Founder and CEO of Merchant Method, and host of Retail Charm School, a live video show that helps small business owners master the art and science of merchandising. Chris has been featured by Business Insider, Shopify, Vend, Big Commerce, and Total Retail.
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Raise your hand if:
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According to Nielsen, U.S. adults spend about 6 hours a day watching video. And according to Forrester, users watch live video 10 to 20 times longer than on-demand content. They also found that consumers are 39% more likely to share content if it’s delivered through video. Look, video can enable you to streamline your customer support practices and ultimately boost shopper satisfaction and loyalty, according to Ecommerce Guide. |
#1 THE FUTURE OF RETAIL
#2 HOW TO DESIGN A FOOLPROOF BRAND EXPERIENCE #3 5 STEPS TO SELL SLOW-MOVING STOCK #4 CREATING A COMMUNITY (AND LOYAL CUSTOMERS) #5 LEARN WHY SHOPLIFTING HAPPENS AND HOW YOU CAN PREVENT IT ARE YOU LOOKING FOR MORE? When you do, you'll get insightful how-to resources, retail inspiration, and time-sensitive deals.
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HI, I'M CHRIS GUILLOT!
I made my first sale when I was eight years old and started teaching retail business classes at 20. Now, 23 years after guiding my first clients, I'm here to help you build more profit.
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